Transform the way your business connects with customers.
Unify all touchpoints into a single, seamless experience.
With OmniHIT, HIT Communications' cloud-based omnichannel customer service solution, your company can expand communication channels, integrate new interactions with existing ones, and offer agile, modern support that's fully connected to your customer's needs.
Connect all your service channels on a single platform.
Communicating with customers on social media inspires a unified customer service experience that increases metrics like satisfaction and brand loyalty.
Official WhatsApp Business Solution Meta API.
No risk to the integrity of your number.
With an easy and intuitive design designed to offer a better user experience and ease the learning curve.
Improve your processes, apply OMNIHIT tools according to your structure.
It doesn't stop there! You'll also have the power of leadership in your hands, with custom panels for each role:
A platform, infinite possibilities of service.
Connect sales, support, and logistics in a single solution. Full integration: from lead to delivery.
Turn leads into customers with instant interactions.
Get 24/7 support. Offer top-notch service wherever your customers are.
Optimize your operation and impress your customers.
Explore the complete universe of your service in one place!
Get a bird's eye view of open calls, handling times, agent interactions, resolved requests, and even streamline your response with pre-programmed quick responses.
Plus, find out peak times, manage queues, and more.
Find out how we can transform your business. Talk to one of our experts now!
Find out how we can transform your business. Talk to one of our experts now!
Telephone
+55 (11) 2397 0000
comercial.brasil@hittelco.com
Location
1478 - Paulistano Garden, Sao Paulo - SP
Telephone
+52 555 262 9905
Location
Mexico City – Calle Homero Int. 401 Col. Chultepec Morales
Telephone
+57 1 742 4000
Location
Bogotá – Calle 73 # 9 - 42 Oficina 604